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COVID-19 Status Update

MotionUSA plans to stay fully operational through the Coronavirus outbreak and we want to
ensure you that we are here to help you through this new reality of uncertainty.

We will continue to monitor open orders on a weekly basis and will notify you immediately of
any changes in delivery.
We are practicing safe social distancing. We have sanitized our office space and are taking these extra measures to
ensure we are limiting the spread of the virus.


Be cautious, stay safe. The safety of our employees and our customers is of our utmost
concern. We cannot exhaust ourselves over the importance of these precautionary steps:

  • Wash your hands
  • Don’t touch your face
  • Stay at home
  • Use sanitizing methods for hands and surfaces you come in contact with regularly
  • Keep informed from reliable sources


We are still in business. MotionUSA directly supports the automotive, medical device,
pharmaceutical, food and beverage industries, and will therefore remain operational under
Section 12(v) of the “Stay at Home “ order issued by Ohio Governor Mike DeWine. Most orders
are being shipped on-time. The orders that are being delayed mainly fall into one of two
categories:

  • Production facility shutdown/reduced workforce. Delays will vary outside our control
  • Delayed inbound air freight from international vendors due to a shortage of cargo planes.
    Typical delay is two weeks. Additional fees may apply.

We are doing everything we can to keep fees/delays to a minimum for these orders. We are in
constant contact with our vendors and maintain an updated account of their status if you need
to contact us for more information.
Please be safe and may we hope for a speedy recovery period following such vigorous safety
measures. As always, thank you for your continued business and we wish everyone well during
these difficult times.


Sincerely,
The MotionUSA Family